Data Quality


Fix Duplicate Ecommerce Transactions in Google Analytics

A relatively common issue with ecommerce tracking in Google Analytics is that transactions are often counted more than once. This is not┬áreally caused by an error in Google Analytics. Rather it’s a problem in the ecommerce platforms and the tracking implementations. For the most part, Google Analytics will trust that you send valid and correct data. So it doesn’t try to correct anything. But just like it’s possible (but not allowed) to log PII (Personally Identifiable Information) in Analytics such as email addresses, it’s also possible to log the same transaction multiple times. Read more →

Track Real Time on Page for Bounces and Exits with GTM

The Time on Page metric is probably one of the most misunderstood metrics in Google Analytics. Google Analytics measures the time on page for each page, but can only do so by measuring the elapsed time between two interactions. The first interaction is the timestamp of the initial pageview, and the second interaction is usually the timestamp for the next pageview (or an event). So for sessions with just one pageview (i. Read more →

Which Ad Blockers are blocking Google Analytics?

Ad blocking software has gotten a lot of attention recently. Not because it’s new, but likely because it’s being used more widely. Studies put the ad block penetration at up to 37% or even higher - it depends on country and other factors. Ad blockers are intended to block those annoying (remarketing) ads that follow you around the net. But are ad blockers also affecting our ability to collect traffic data, e. Read more →

Solving the low bounce rate problem in Google Analytics

Have you ever observed pages on your website with a 0% or very low bounce rate? If so, then chances are that you have a faulty Analytics setup. Well, of course it’s possible to have a website or a landing page that is just so amazing, that all of your users interact and stay on your website! But, every time I’ve seen a close to zero percent bounce rate, it’s been caused by an error in the Google Analytics implementation. Read more →

How to Track if Google Analytics Is Blocked in Analytics

Ad blockers have been around for years - and I won’t go into a moral or ethical discussion about the use of them. But with Apple’s iOS9 update, content (or ad) blocking suddenly became much more mainstream. Now,┬áthe problem is that many ad blockers also block Google Analytics. Analytics software such as Google Analytics is there to help users - not monitor or track them per se. We use analytics data to improve and optimize our websites. Read more →

The Google Analytics Auditing Checklist

Google Analytics auditing is the first thing I do, everytime I start working with a new client. It’s one of those things that need to be in order before I can do anything else. Because, if we can’t trust our data, we can’t trust any of our decisions or recommendations. So one of the most important tasks is simply to secure that data is being collected, and that it’s being collected correctly. Read more →

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