Troubleshooting


Fix Duplicate Ecommerce Transactions in Google Analytics

A relatively common issue with ecommerce tracking in Google Analytics is that transactions are often counted more than once. This is not¬†really caused by an error in Google Analytics. Rather it’s a problem in the ecommerce platforms and the tracking implementations. For the most part, Google Analytics will trust that you send valid and correct data. So it doesn’t try to correct anything. But just like it’s possible (but not allowed) to log PII (Personally Identifiable Information) in Analytics such as email addresses, it’s also possible to log the same transaction multiple times. Read more →

Use Screaming Frog to check for Google Analytics

If you see self referrals appearing in your Acquisition reports in Google Analytics, or if you are performing a Google Analytics implementation audit, one of the first steps is to make sure that the Google Analytics Tracking Code (GATC) is present on all pages - Screaming Frog will help you do that fast and easy. In this post, I’ll show you a step-by-step guide for checking your website for pages that don’t have the GATC installed or don’t have the Google Tag Manager snippet present. Read more →

How to check if Google Analytics is loaded

When you are setting up Google Analytics on your website, you’ll want to verify that it’s actually working and that data is being collected and processed. So even before you begin to configure¬†events, ecommerce tracking etc., it’s crucial that you can trust your data collection. This involves checking if Google Analytics is being loaded at all and if your customisations such as event tracking is working as intended. In this post, I’ll provide some tips and tricks that can help you in the initial setup phase on your Google Analytics implementation. Read more →

Solving the low bounce rate problem in Google Analytics

Have you ever observed pages on your website with a 0% or very low bounce rate? If so, then chances are that you have a faulty Analytics setup. Well, of course it’s possible to have a website or a landing page that is just so amazing, that all of your users interact and stay on your website! But, every time I’ve seen a close to zero percent bounce rate, it’s been caused by an error in the Google Analytics implementation. Read more →

The Google Analytics Auditing Checklist

Google Analytics auditing is the first thing I do, everytime I start working with a new client. It’s one of those things that need to be in order before I can do anything else. Because, if we can’t trust our data, we can’t trust any of our decisions or recommendations. So one of the most important tasks is simply to secure that data is being collected, and that it’s being collected correctly. Read more →

© 2018 Analytical42 / Phillip Studinski