Data Analysis, Data Collection

Measure the Time-to-click in Google Analytics

I’ve previously written a post on how to track clicks on internal links and call to actions. It’s really useful to measure which call to actions are actually clicked. But in some cases we might need more details. Such as knowing how long time it takes for our users to place that click. If users are taking a very long time before clicking a primary call to action, we might be able to help them by tweaking the text or our headers. But before we can make that decision, we must be able to measure the time-to-click. Continue reading

Data Analysis

4 Things to Know About Google Analytics Goals

One of the fundamental configurations in Google Analytics is to setup Goals. Goals are what allows you to analyze your website’s ability to drive users to what you want them to do (i.e. their Goals). Basically, goals are the actions on your website that provide value for you and for your customers. In turn, you’ll use Goals and Goal Conversion Rate to analyze the performance of e.g. your paid traffic channels. Which ones work and which don’t? But as with many things in Google Analytics, there are some things you need to know about Google Analytics goals, before you can use them intelligently.

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Data Analysis

Pageviews and Unique Pageviews in Google Analytics

You’re probably familiar with the All Pages report in Google Analytics. This report tells you basic data about all of your pages. Things such as the number of entrances (landings), exit rate, bounce rate and so on. But the two first metrics – Pageviews and Unique Pageviews – often lead to confusion. Because, what’s the difference between Pageviews and Unique Pageviews?

This is a really short post since the answer is simple. It’s not even a post. I’ve categorized it in WordPress as an “Aside”. Which I think is just a quick note. But back to the difference. Just as there is a difference between Users and Sessions, Pageviews and Unique Pageviews are a world apart.

The Pageviews metric shows the total number of times a specific page is viewed. Even if your users view it multiple times by refreshing the page or by visiting it several times. So this is the total.

On the other hand, the Unique Pageviews metric is always going to be equal to or lower than the Pageviews metric. This metric only counts one per pageview of a given page per session. So even if a user views a page several times within one session, this only counts as one unique pageview.

So, Pageviews are the total – even if a user visits the same page multiple times within one session. Unique Pageviews are the total number sessions in which a page was viewed.

Data Collection

Detect and track iPhone models in Google Analytics

Ever since the iPhone 4 came out, I’ve been a bit annoyed with the way mobile (Apple) devices are tracked in Google Analytics. While we get plenty of device information for other brands, Apple has (perhaps unintentionally) made it difficult to detect and track iPhone models. To make a long story short, Apple devices usually only identify themselves as iOS devices without any specific model information. Basically, iPhones introduce themselves to Google Analytics by saying “Hi, I’m an iPhone” instead of “Hello, I’m an iPhone 5”. Which is what we’re going to change with this post. Continue reading

Inspiration

Chrome Extensions for Google Analytics & Google Tag Manager

Implementation and auditing of Google Analytics and Google Tag Manager is essential when working with web analytics. After all, what good are reporting and analytics if you can’t trust your data? Usually, when setting up GTM and Analytics on a website, you’ll find yourself checking source code for the correct dataLayer or using real-time reports to see if data comes in. But Chrome Extensions for Google Analytics and Tag Manager makes it much easier.

The thing is, the whole implementation and debugging part is a cumbersome process. So is it possible to optimize that process? Well, yes – say hello to Chrome Extensions. Chrome Extensions are small plugins for the Google Chrome browser. And some of them are specifically for debugging the setup of Google Tag Manager and Google Analytics. So in this post, I’ll introduce you to my list of the most essential and, IMHO, the best extensions for Google Analytics and Google Tag Manager. Continue reading